FAQ

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PROCESSING & SHIPPING

Processing (Print/Cut turnaround) All stickers are made as ordered & ship within 3-6 business days. You will receive a shipping email once shipped.

If you require your order by a certain date - please email to make arrangements if possible - hello@pmdstickers.com.au
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Shipping *Maximum Orders of $300 AUD
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All orders are shipped via Australia Post. Stickers are packed in plastic sleeve to prevent damage.
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- AUSTRALIA -
Standard Letter - No Tracking - 2-6 business days
- Rigid Mailer (up to approx 40 sheets) - $4 AUD
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Standard Parcel - Tracked - 2-6 business days
- Small Parcel - $10 AUD
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Express Parcel - Tracked - 1-4 business days
- Small Parcel - $14 AUD

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- INTERNATIONAL -
Standard Letter - No Tracking - 10-25 business days
- Small Letter (up to approx 20 sheets) - $4.20 AUD
- Large Letter (up to approx 40 sheets) - $10 AUD
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Standard Parcel - Tracked - 10-15 business days
- Small Parcel (Rigid Mailer) - $18 AUD
- Large Parcel (Larger Items) - $25 AUD
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Express Parcel - Tracked - 5-10 business days
- Small Parcel (Rigid Mailer) - $30 AUD
- Large Parcel (Larger Items) - $35 AUD

ORDERING INFO

Cancellations Cancellations may be made within 24 hours of purchase. Please email hello@pmdstickers.com.au to get in touch with your full name & order number.
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Incorrect Address In the event that your address is incorrect by mistake, please email hello@pmdstickers.com.au to get in touch ASAP with your full name, order number & the correct address.
A note of the change will be made on your order. Addresses cannot be changed once shipped.
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Adding To/Combining Orders PMD Stickers is unable to add to orders but will combine multiple orders placed within 24 hours and refund the extra postage. Please email hello@pmdstickers.com.au to ensure your multiple orders have been combined or to organise if possible if after 24 hours.
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Returns/Exchanges As all orders are custom printed & cut as ordered, no returns or exchanges can be made. If you have received the incorrect or a damaged item, please see below.
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Incorrect Order/Damage etc Unfortunately sometimes mistakes are made, in the event that something is not quite right with your order, please use email hello@pmdstickers.com.au to let me know. Please provide your full name & order number so the issue can be resolved asap for you.
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Missing Orders If your order has not arrived within the advised timing:
- Australia - please allow 2 weeks
- International - allow up to 4 weeks
Please email hello@pmdstickers.com.au with your full name & order number so the appropriate arrangements can be made.
Missing orders due to incorrect addresses provided by buyer are not covered by PMD Stickers. Any orders returned to sender undeliverable will be notified.